Miraculous makeover: using the new FCC.gov

[The-Hammer]

In early 2009, then Federal Communications Commission Chair Michael Copps offered a frank assessment of the agency's website, fcc.gov. "The Commission has a wealth of resources on its website," Copps observed. "Some of it is easy to find and use; much of it is, unfortunately, difficult to locate and even more difficult to use—for us at the Commission, and, worse, for the public at large. The Commission must update its website to be more user-friendly."

A few months earlier, we had said the same. "Let's face it, fcc.gov still looks like it was thrown together six weeks after Netscape went public over a decade ago," our post complained. "The result: the only people who can really access it are telecom lawyers [and] public interest groups with their autoforms."

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