by The-Hammer » Tue Mar 23, 2010 5:20 pm
That's because your brains are wired for old school electronic unitaskers (like wall-phones) and early multitaskers (like DVD players with a VCR built in). A DVD player with a VCR built in does two things, but really just one thing (plays video).
You see the electronic box, you see the telephone functionality and you see the text-messaging functionality and you think the two are closely related. But they’re not.
Instead of thinking of a text-message as “like a phone call… but it’s text instead of voice… why?” think of it as a “short, quick e-mail”.
Text-messages have several advantages over telephone calls: a-synchronicity, multicasting and discretion.
1) The biggest advantage is a-synchronicity. The person you’re messaging doesn’t have to respond instantly, they might not need to respond at all.
Psychologically, a ringing phone is almost impossible to ignore. Most people, whether they’re eating dinner, reading a good book, or taking a porcelain cruise will stop what they’re doing and answer the phone. They know that, by the fourth ring, the person on the other end is thinking to themselves “alllriiight, answer your #%^$ing phone @$$-hole!”
A text-message avoids all that. They can finish eating, finish their chapter or finish their cruise. They may be out of cell range: you send your message, when they get back in range, they’ll get it.* They don’t even need to be awake when you send your message.*
Furthermore, the content of the text-message may not require a response. It may be information that they need, but which doesn’t require discussion. If you are meeting a bunch of friends for dinner, they just need to know that you’ve arrived at the restaurant and have a table; it doesn’t require an entire conversation.
* Yeah, these things can also be handled by voice-mail, but voice-mail is TERRIBLE in these cases. Most voice-mail interfaces are quite kludgy. If the message contains any vital information I may have to sit and listen to the message three or more times. The voice-mail interface rarely provide easy transport controls so I have to sit a listen while the person drones on about the irrelevant crap and the ummss and uhhhs. A text-message I just have to tap one button to scroll and use my wonderful eyes to skip around on the message.
It gets worse if I actually have to respond to this person. Again, most voice-mail interfaces are terrible. They don’t provide an easy “respond” function. If I’m lucky the person included their phone number in their message, but I still have to fumble around for a pen and paper, copy their number down (and probably have to listen to the message twice because people talk much faster than people can write), then copy the number back into my phone. I can’t just listen and punch the number into my phone because hitting a button on the phone causes the playback of the voicemail to stop.
If I’m unlucky, I have to hang-up, redial my voice-mail, go to the “old messages” and listen while robot lady says “Voice… … call… … from… … three… … oh… … four… …”.
(Actually, come to think of it, voice-mail is almost never the answer).
2) Multi-casting. It’s really easy to send the same text-message to 2, 3 or a dozen people at once. Each additional recipient only costs a few extra seconds. I basically just have to tell my phone “send again | input new number | send”. If I want to use a telephone call to give several people the same information, the sequence goes something like:
::Dial first number::
::Wait while they answer::
Me: “Hey, person1, information.”
Person1: “Ok.”
Me: “Bye.”
::Hang Up::
::Dial second number::
::Wait while they answer::
Me: “Hey, person2, information.::
Person2: “Ok.”
Me: “Bye.”
::Hang Up::
Ad nauseum
3) Discretion. Some people may find some of the points under this heading disagreeable, but this is how things are.
Text-messages are a lot easier to send and receive discretely. Whether you’re in class, in a meeting, at a restaurant or on a porcelain cruise, you can have a text-message conversion without disturbing your neighbors.
Here’s a brief sampling of text-messages I’ve sent or received and why I used a text-message and not a phone call:
I sent a message to my brother, whom I was meeting for dinner, stating that I was running just a few minutes late, but that I was on my way. It didn’t require him to respond, there was really nothing for him to say other than “Ok.”.
I sent a message to two coworkers informing them that we had received the return-receipt for a package they had sent off. Again, nothing for them to say, and I can send it to both of them faster than I could phone one of them.
I was in NYC last march with some co-workers for a convention. One evening they went to a basketball game. Hating sports, I did other stuff, but we arranged to have a late dinner after the game. Around the time the game would have been ending, I sent them a text stating that I was on my way to meet them and that I was travelling by subway. The game was still going on, so there’s no way we could have had a telephone conversation without dragging someone away from the game and out into the concourse during the last few minutes of the game. After I got off the subway and returned to street level, there was a message waiting for me stating the restaurant at which they were located. They were able to send that message to me even though I had no cell service at that instant.
(I didn’t realize, when I started typing this, that I was going to go on for so long.)
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